For all other products: There is a 20% restocking fee on all returns or refunds. LMCSHOP does not offer replacements, refunds or returns on any liquids, filters, cleaners, consumables or paper products. Any item ordered that is not wanted will have to meet the below replacement, refund or return policy for the product to be returned. LMCSHOP has a no cancellation policy due to the fact that all orders are processed and shipped immediately. If you have a question or concern on a particular order, please don't hesitate to get in touch with us. We are happy to help connect you to your direct carrier.
This option will show in your cart during checkout if it is available.
8M0092085 FOR FREE
Your order may qualify for Free Shipping based on the size and weight of the package. Once we receive your return, we will send you your refund using the same method as your payment, or we will send a new product depending on your request.FREE shipping on all economy ground shipped orders over $50.00 USPS Shipping You then just have to follow the procedure that will be indicated to you. This will be a label from your local post office or DHL depending on your location. When you contact us to request a return, we will send you a prepaid return label with which you can return your package. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If approved, you’ll be automatically refunded on your original payment method. We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. Please inspect your order upon reception and contact us if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. You can always contact us for any return question at and issues Items sent back to us without first requesting a return will not be accepted. To start a return, you can contact us at If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. You’ll also need the receipt or proof of purchase. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. This may vary depending on your delivery address. You will be able to see the exact delivery times, shipping costs, and whether the product(s) you have chosen is (are) eligible for express shipping when you place your order. It is possible to receive your parcels in accelerated shipment for certain products in stock at our French office. It takes 1 to 3 weeks from the order date to the delivery date. Therefore, we have a preparation time of 1 to 2 weeks to receive the goods at our French office at 7 rue Alaric II 31000 Toulouse for final shipment. Delivery time Most of our products come from the USA. The final dispatch shipping costs will be displayed during the purchase of your order (before payment) according to each country and the delivery options chosen.Ģ. Our products are shipped from the USA to France, and we dispatch all our orders from France. Costs and shipping options Shipping costs vary according to the country of the recipient. It is possible to receive your parcels in express (7 working days) for some products, you will find all the information on the delays and on the costs according to each product on the product page. The vast majority of our products come from the United States, which explains our delivery times consequently between 1 and 4 weeks.
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